Satisfaction Survey - Santefort Neighborhoods

Satisfaction Survey

Residents who complete this survey with their contact information included will be entered into a drawing to win a $250 GIFT CERTIFICATE!

Name
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Neighborhood
Bookwalter Woods
- Tri-Star Estates
- Bookwalter Woods
- Pinewood Estates
- Lakeside Manor
- Mansard Du Lac
- Pleasant Valley
- Whispering Sands
- Williamsburg Manor
- Vista Pointe Estates
- Point West
Address
Phone
Email
1) How long have you lived in the community?
0-6 Months 7-12 Months 1-3 Years 4-7 Years 8-12 Years 13+Years
2) How would you rate the helpfulness and friendliness of the staff in meeting your overall needs within the community?
1 2 3 4 5 6 7 8 9 10
Not Helpful Very Helpful
3) How likely are you to recommend your community to your friends and family?
1 2 3 4 5 6 7 8 9 10
Not Likely Very Likely
4) How likely are you to renew your lease when the current lease term expires?
1 2 3 4 5 6 7 8 9 10
Not Likely Very Likely
5) Are the amenities in the community well maintained?
1 2 3 4 5 6 7 8 9 10
Poorly Maintained Sparkling Fresh
6) How well would you rate the overall cleanliness of the property?
1 2 3 4 5 6 7 8 9 10
Not so much Always neat & clean
7) How would you rate the maintenance service you have received while living in the community?
1 2 3 4 5 6 7 8 9 10
Needs Improvement Outstanding Service
8) I would like to see more of the following events/amenities added to the community…
- Children’s Social Events (varying ages)
- Adult Social Events
- Updated Fitness Center
- Community Garden
- Dog Park
- Pool Events
- Sports Fields
- Other
What other events/amenities would you like?
9) When discussing matters with management I prefer to use...
- Phone
- Website
- In Person
- Email
10) When submitting a maintenance request, I prefer to use...
- Phone
- Website
- In Person
- Email
11) When making your monthly payment, how would you prefer to do so?
- Personal Check
- Online Option
- Money Order
- Credit Card
If you have any additional comments or suggestions regarding how your community can be improved or any additional things you might like to see initiated please provide this in detail below.
Resident Demographics
- Male
- Female
What best describes your age?
- 18-24
- 25-34
- 35-54
- 55+
How many people are in your home?

Satisfaction Survey

Residents who complete this survey with their contact information included will be entered into a drawing to win a $250 GIFT CERTIFICATE!

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